Return & Exchange
FiftyEight: Hassle-Free Returns & Exchanges
Got a change of heart? No worries!
At FiftyEight, we want you to love your clothes as much as we love creating them. That's why we offer a simple and flexible return and exchange policy.
Here's the rundown:
-
Order Cancellation: You can cancel your order within 30 minutes of placing it by emailing us at [email address removed]. Easy peasy!
-
Returns & Exchanges: If you're not completely satisfied with your purchase, you have 3 days from the delivery date to initiate a return or exchange.
-
Initiating an Exchange: Just shoot us an email at [email address removed] with your order ID, size purchased, and desired exchange size. We'll get back to you within 24 hours to confirm everything.
-
Pick-up & Processing: Once confirmed, we'll arrange a pick-up for your return within 1-3 business days. We typically receive the item back within 6-7 days. Upon receiving your return, we'll process your exchange within 2-3 business days, provided everything is in line with our policy.
-
Self-Returns: If pick-up isn't available in your area, you can self-ship your return within 5 days of requesting it. Don't forget to include your order number and return ID on a piece of paper inside the package!
-
Refunds: We don't offer straight-up cash refunds, but we'll provide you with a store credit or discount code as per our policy, which you can use towards future FiftyEight purchases.
Need more help?
Our friendly customer service team is always happy to answer your questions. Just drop us an email at [hello@fiftyeight.in] and we'll get you sorted out!
Remember, we're here to make your FiftyEight experience amazing!